Assignment: Performance Appraisal and Training

Assignment: Performance Appraisal and Training

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Assignment: Performance Appraisal and Training

Directions: Based on the job analysis you did in Assignment 1 create a performance appraisal system for the job of hairdresser/barber

Your performance appraisal must have:

(1)    At least 1 rating scale (graphic rating scale, BARS, checklists, employee comparisons and a justification (reasons) why you chose to use this rating scale 5 points

(2)    Choose 1 group from whom you would try to get performance ratings (supervisors, peers, customers) and why this group would be appropriate to give feedback to the barber/hairdresser. 5 points

(3)    Name 1 rating error that this group might make and give an example of how the error might occur 5 points

(4)    Would you use a 360 performance appraisal for the job of hairdresser? Why? 5 points

Let’s say that the barber shop you work for has a group of barbers that are very good at styling hair. But based on some customer feedback from online reviews you realize that the barbers are not very good at providing high quality customer service.

(1)

Choose 1 training method that you would use to train the barbers on customer service? Choose 1 learning principle that you would include in the training program. Explain why you chose the training method and the learning principle. 5 points

Total points: 25 

ESSAY GUIDELINES -:

Write a 1000-1500-word essay addressing each of the following points. Be sure to completely answer all the questions for each bullet point. There should be two main sections, one for each bullet below. Separate each section in your paper with a clear heading that allows your professor to know which bullet you are addressing in that section of your paper.

Support your ideas with at least three (3) sources using citations in your essay. Make sure to cite using the APA writing style for the essay. The cover page and reference page in correct APA do not count towards the minimum word amount. Review the rubric criteria for this assignment.

Length: 1000-1500 words; answers must thoroughly address the prompts in a clear, concise manner.

Evaluation Criteria for Paper

(10%) Resources used as rationale for approaches and as sources of content

_____ 5. (20%) write paper in a scholarly manner
(4%) Format includes title page, body of paper, & reference page, with pages numbered

_____ 5. (20%) Write the Paper in a scholarly manner
(4%) Format includes title page, body of paper, & reference page, with pages numbered